Testimonials

T Edwards Nov 2017 Client C Green

 

Testimonial thankyou card


 

That's absolutely fine thank you. I would like to take this as an opportunity to thank you and your team for all your support throughout the process. I know I was particularly pushy in trying to get the process completed as soon as possible due time pressures, therefore, I particularly appreciated your endeavour to make it happen. Thank you!

Kindest regards

Mr & Mrs C

 

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We think everyone is entitled to a bit of horn-blowing now and again, so we thought we’d tell you a little of what our customers said about us and our most popular services. There is nothing quite like a genuine opinion of someone who has been there before, so we hope these testimonials will help you decide whether or not you want to go with Newbold in the future.

 

You have been nothing short of brilliant and we felt you deserved recognition!  Thanks for everything

 


 

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I have chosen Newbold Solicitors for my previous house purchase in 2015, and I was extremely satisfied with the service from the beginning to the completion. This time was the same - everything went smoothly, communication was excellent, and the overall experience was really great. I am very glad that I have chosen your company again.


 

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We just wanted to say a massive thank you for all your help regarding our sale & purchase recently, it was a bit manic the last couple weeks and we really appreciate all your help and we apologise for all the phone calls although I will miss our little chats! Myself and my little boy enjoyed peppa pig on Friday morning whilst everyone else was working hard so it was nice to come home just in time to be told the keys was ready, so thank you.
It's been a busy few days but we have settled into our new home nicely, thank you for the card aswell from yourself and Sam really kind of you both.
Hope you had a nice weekend and enjoyed some much deserved time out!

 


 

"Sarah [Alock conveyancer] always went the extra mile to sort things out, even when things got troublesome.  Many thanks' Mr Hurr.  Thank you Mr Hurr who kindly gave Sarah and Natalie 5 out of 5 for being welcoming, helpful, for the legal advice, answering calls, professionalism and his overall experience of instructing Newbolds.  Mr Hurr confirmed he would highly recommend the firm to others.    March 2017

 


 

" I received excellent service from Alexandra and Georgia at Newbold - they did a fantastic job of guiding me through the process as a first time buyer and succeeded in getting the deal over the line despite the challenging deadline imposed by the vendor. HIGHLY recommended - personal and professional in equal measure :) "

 


 

 

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Thank you to newbold, neath branch, especially Lucinda ( good luck), you all (including Secretaries) gave me the optimism I needed and the confidence in my situation, thankyou again, will always highly recomend you.

S Henton

 


 

 

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Excellent service, any questions answered quickly’ 5* customer feedback.
- Dealing with Jacqui Jones (conveyancer)

Mr Watson

 


 

 

Firstly let me start by saying what a fantastic service you have provided my wife and I twice over the last 12 months firstly selling out house and then buying one.

In particular I would like to say what a fantastic job and great customer service Lisa Jones provided on the purchase of our home, ponthir.

My wife who was 8 months pregnant at the time was worried that we wouldn't be able to move into a property before our new born was here. When we spoke with Lisa we asked if it was possible for a 6-8 week turn around, she informed us she would do the best she could.

However the service she provided was excellent. She kept me updated as best she could with everything that was going on and chased things up when I asked. She was always available for me to speak to, and when she was away gave me a contact for the person who was over seeing our purchase whilst she was away.

Her hard work and service allowed us to complete on our property on 2nd August.

We could not have been happier with the service your firm provided along with the customer care that Lisa have us from start to finish. I have all ready recommended her and your firm to friends that are looking to purchase property's in the future.

We just wanted to contact you and make you aware of the good work.

Regards

Owen and Faith Reynolds

 


 

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Dear Mike
Thanks so much for your work on our sale - all went fine yesterday.You have done a brilliant job all along and I would have no hesitation in thoroughly recommending Newbold to anyone in future!
Thanks again
Martin 



Thanks very much and also to your secretaries for the Job done for me . I got the keys to the Maisonette yesterday but we are already in the shop. Thanks ever so much for everything done. God bless you.
 
J Entsir


 

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We were assigned Newbold through eZie Conveyancing and Purplebricks, so were a bit unsure of what sort of service we would get. This turned out to be a heaven sent assignment. Not having moved for 30 years, we were unfamiliar with the process but Sarah and Alex have handled all our queries with patience, efficiency and exemplary courtesy. They have kept us fully informed and quickly dealt with any issues that may have held up our move. As a result, everything went smoothly and greatly reduced any stress we might have had. We are also selling another property soon under probate and sincerely hope we are assigned them again. We would not hesitate to recommend Newbold to anyone thinking of using their services, they are absolutely BRILLIANT!

Jean Weatherley

 


 

 

Dear Gemma,

I just wanted to express my sincere thanks to you for way in which you advised me throughout the purchase of my property at in York. Despite the emergence of complex, time-consuming issues you kept me updated throughout the process and brought a sense of calm reality to my sometimes mounting sense of frustration. You dealt with incomplete and delayed responses from the vendors’ solicitors to the questions raised by you in search of a rapid and yet thorough process towards completion. In all matters you were totally professional and gave me a complete sense of confidence in your actions and advice. You are a credit to you profession and your firm and I would certainly recommend you to friends and colleagues in future.

I do not know the name and contact details of your manager but would be grateful if you would forward this to him or her as I would like your work on my behalf to be recognised.

Gemma, I wish you the very best for the future.

With best regards

Chris

 


 

 

"We just got the key of the property, we just wanted to say thank you so much for all your help and making the purchase of our new home smooth and simple. We are both very grateful for everything you and your team have done. You and your staff were excellent Thanks so much for all your hard work over the past few weeks. You managed to get us through a few obstacles and we really appreciated your knowledge and advice… We will be happy to recommend you to friends and family,

Many thanks
U. Jamuni

 


 

Jacqui Jones’ first completion with Newbolds and the client bought her a bottle of chardonay

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Sue phoned we on way to pick our keys up Can't thank you enough for your care and support It's been an absolute pleasure dealing with you.

E. Cleary

 


 

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Please thank everyone involved, the service I have received has been impeccable, of the highest standard.
 
Regards,
 
A. Ritchie.

 


 

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That’s great, thank you for all your help and hard work in getting this completed for us. Both yourself and Gemma have been excellent and really easy to deal with.   Many thanks again   

J Wing


 

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Alex and the team have been brilliant throughout the process of buying my flat and extending the lease. As my first home I was really unsure what the process was and what to expect, especially as many of my friends had had bad experiences with their solicitors. The Newbold team were great at telling me what was needed and when, making sure I was up to date on the progress. They were amazingly patient when various things went wrong (outside of their control) and dealt with them quickly, efficiently and professionally. They respond to emails quickly and always called me back when unavailable when I called. Having seen how inefficient other solicitors have been, I wouldn’t hesitate to recommend Alex and the team to anyone looking for a property solicitor.  
 
Anna Seligman

 


 

 

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Thank you to the housing team.   I'm grateful you resolved everything so quickly for us.

Mrs Watkin

 


 

 

We just wanted to say thank you to you all for your hard work in selling Thorn place and purchasing XXXXX. It was a bit hectic on Friday and over the weekend but we are all moved in and we are very happy.

I really appreciate your patience, support and quick responses, the whole process was far less stressful than I anticipated because of your efforts.

Thank you again, we will happily recommend you to our friends and family in the future,

Best wishes,
Mr and Mrs Horton

 


 

thank you very much for your prompt quick response to my flood situation, which for now is resolved.  5 star ***** excellent. :)
kind regards

Ms L Morris

 


 

Gift to conveyancing from a happy client...

conveyance testimonial cardiff

 


 

I just wanted to say thank you for such an amazingly fast transaction on York Way.
I will add your name to our recommended list.
Many thanks

L. Reeve 


 

Thank you. you have been the best solicitors I have ever dealt with and will certainly be coming back to you for my purchase. I have also recommended you to others . Thank you for always getting back to me and keeping me informed along the way and returning calls to me as promised.

S.Neale

 


 

Matt just had a call to confirm we have made it over the line with Station Road.   Thanks to you and your team for supporting us against a challenging time line – very much appreciated.   I have to say Beth and her team of substitutes at Newbold have been superbly impressive – like all things with an old property there were some challenges – and they have been relentlessly efficient and persuasive in breaking down barriers to get the issues resolved quickly and amicably. Very impressive, very professional. Thank you for your recommendation.

Mr McConnell

 


 

I would like to thank the Lady from your company who came across to Blackwood branch to give advise to my 24 year old daughter Victoria.
I cant begin to tell you the stress and anguhish my daughter and the family has been through over the removal of my 5 year old grandaughter from her home by her ex partner and family.

From feeling totaly helpless , depressed, powerless and having no way to get her back other than a long drawn out legal process had brought our family to the brink. After arranging a meeting with the Lady from your company this Thursday my daughter has confronted the family with the information and advice given by yourselfs, This has led to my grandaughter being reunited with her mother and sister. On behalf of my family i would like to thank this lady who's name im not sure of for the wonderful way she treaded my daughter and the great advice given to her.

If you could only see the difference that meeting has made to the now reunited family and the confidence its given to my daughter going forward.
Once again thank you.

Regards
Michael P


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Many thanks for your tireless work and efficiency. You have made a huge difference to the way I can interact with our clients and I honestly don't know what I would do without you and the team supporting me in the way you do. I know I ask a lot but in all of the years I have been doing this I have not come across anyone as helpful and patient as you. I mean that. I look forward to working with you again in 2016.

P.Evans

 


 

than you newbold

A gift from a happy customer


 

 

We went through Gemma back in May/June and she was fantastic. So helpful and kept us up to date event though we are now out of the area I would certainly come back to Gemma when we need her. Thank you 

S.Titley

 


 

My thanks and very best wishes to Jacqui and Samantha at the Blackwood office and the reception staff at the Pontnewydd office. If I could score higher than 5 out of 5 I would.

H. Barnes

 



 
I'm just writing to say thank you very much for all your work in relation to my purchase of the property at Llantwit Major - we got there in the end! Thanks again for your perseverance with this, it was very much appreciated.
All the best, Si.

 


 

'Thank you for all you have done great service.' Mr Patton

 


 

 ‘cannot recommend our service highly enough’,

Estate Agent Gareth Jones

 


 

 

That's brilliant news. Thank you. I've been hugely impressed with the service your company has given at every stage

K. Brook

 


 

Remarked at how we dealt their cases ‘efficiently, and very quickly’.

Mr Wyatt, Estate agents (David & Sons)

 


 

 

Thanked us for offering ‘practical solutions to her problems’. Our staff were also individually commended as Mrs Rey called our team member, Catherine, ‘friendly, professional, and the best housing solicitor in the profession’, which we were obviously thrilled to hear!

Mrs Roberts

                                                                                                                                                                                                                                                                                                                                           

I have just completed a two year divorce and settlement with the help of Newbold solicitors. The majority of my case has been handled by Lisa Evans.

The split and resulting negotiations were traumatic, however I have been supported incredibly well by Lisa and her clerical team. 

My initial meeting gave me some idea of the road ahead but I didnt know it would be so stressful or time consuming. Inevitably there were disagreements which left me emotional and not always particularly confident. Every single meeting, call or e-mail with Lisa left me happy, confidence restored and most importantly reassured.

Every call to Newbolds was answered quickly, appointments made with ease and letters sent promptly and directly.

The process is expensive, however I have never felt exploited or over-charged. I received timely bills with breakdown of costs and can truly say it was money well spent.

Lisa is confident, efficient and placed each new challenge in a practical position with options for results.

I cannot thank or praise her enough for helping me through a very difficult time in a professional (and quite wonderful) manner

E Jones

                                                                                                                                                                                                                                                                                                                  

Hi Sam

 

Just wanted to thank you for your work in our purchase of our first house. It went more smoothly than I was perhaps anticipating! And thank you for getting the sellers to remove the rubbish they left here too.

 

Best wishes

Fiona 

                                                                                                                                                                                                                                                                                                                 

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Thank you for your letter. Could you please thank your staff who worked on our sale, we are pleased that everything has completed and we shall soon, hopefully move forward to our new home.

Best wishes